Privacy Policy

1. Information We Collect

To help you order food and get it delivered, we collect:

  • Personal Details: Your name, email address, and phone number.

  • Account Security: We use email verification to keep your account safe.

  • Profile Picture: You can choose to upload a photo for your profile.

  • Location: We collect your precise location to show you nearby restaurants and to help delivery drivers find your address.

  • Payment Details: We collect info needed for payments. Note: We do not store your card or bank details; they are handled by secure payment partners.

  • App Usage: Basic data on how you use the app to help us make it better.

2. How We Use Your Information

We use your data to:

  • Process and deliver your food orders.

  • Show you the best products available in your specific area.

  • Send you order updates, security codes, and special offers.

  • Provide customer support when you need help.

  • Prevent fraud and keep the app secure.

3. Sharing Your Data

We do not sell your personal information. We only share it with:

  • Restaurants: So they can prepare your food.

  • Delivery Partners: So the driver knows where to bring your order.

  • Payment Providers: To process your transactions securely.

  • Legal Reasons: Only if required by law to protect our rights.

4. Location Tracking

We track your location while the app is open to find nearby food and ensure accurate delivery. We do not track you when the app is closed unless a delivery is currently on the way to you.

5. Payments and Refunds

All payments go through secure third-party systems. If a refund is delayed, we may adjust the amount in your future orders as per our refund policy.

6. Your Rights (Data Deletion)

You are in control of your data. You can:

  • Update your info inside the app settings.

  • Ask us to delete your account and all your data by emailing us at: ceovikassaini@gmail.com.

7. Children’s Privacy

Our app is not for children under 13. If we find out a child under 13 has given us data, we will delete it immediately.

8. Security

We use industry-standard security (like SSL encryption) to keep your data safe. While we do our best, please remember that no system is 100% "hack-proof."

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have questions, please reach out:

  • Email: ceovikassaini@gmail.com

About Us